When Helping Hurts: PTSD in First Responders
More sectors of society than first thought may be effected by PTSD — beyond the military to first responders, to journalists who report trauma and may also be exposed to threat, to people who have lived with domestic violence, to refugees in indefinite detention, to people from indigenous communities dealing with historical and current trauma, to prison populations and victims of violent crime.
Book
Impact of Work on the Well-Being of Police Officers and Firefighters
Work is one of the most important spheres of human functioning and has a significant impact on individual overall well-being.
Research Paper, 2013
The Value of Effective, Recurrent Dispatch Training
Emergency Dispatch Centers (911) across the United States employ many unsung heroes of events in which decisions made under high stress can be the difference between life and death. These decisions are no less critical than those made by police officers or fire fighters in the field; yet emergency dispatchers rarely receive the same level of recognition. Hence, emergency dispatchers often do not receive the ongoing perishable skills training that is often mandated for their higher profile co‐workers.
Article
Stress and the 911 Dispatcher
The 911 Dispatcher is the first "First Responder." The dispatcher is the vital link, ensuring clear communication between all responders, affecting the safety of both the citizen in need and the police, fire and emergency medical personnel responding.
Article
Psychological Health of Emergency Dispatchers
Exploring the Psychological Health of Emergency Dispatch Centre Operatives.
Research
Is Dispatching to a Traffic Accident as Stressful as Being in One?
Acute Stress Disorder, Secondary Traumatic Stress, and Occupational Burnout in 911 Emergency Dispatchers.
Research
Preventing Suicide
A resource for police, firefighters and other first line responders.
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First Responders
Trauma Intervention and Suicide Prevention.
Booklet, 2015
Frontline Stress behind the Scenes
Emergency Medical Dispatchers
Research Paper
A Holistic Review of the Health and Wellness Programs of Victorian Emergency Services
Research Paper, May 2011
Expert Guidelines: Diagnosis and treatment of Post-Traumatic Stress Disorder in Emergency Services WWorkers
Book
Early Mental Health Intervention for First Responders
Book
Psychosis First Aid Guidelines
Fact Sheet
Psychological First Aid for All
A World Health Organisation publication on supporting people in the aftermath of crisis events.
Book
Common Reactions After Crime
Victims Support Services
Pamphlet
Good Practice Framework for Mental Health and Wellbeing in First Responder Organisations
A BeyondBlue publication on mental health in emergency services.
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Mental Illness and Suicide in the Media
A Mindframe Resource for Police
PTSD Guidelines
Expert Guidelines: Diagnosis and treatment of post-traumatic stress disorder in emergency service workers.
Audit of Emergency Services Mental Health Programs - Summary Report
A report from BeyondBlue.
December, 2014